Privacy Policy
The purpose of this document is to define the Privacy Policy of Netalith.
We are committed to protecting your privacy and ensuring that all information you share with us is kept secure and confidential.
Your data will never be sold, rented, reused, disclosed, or loaned to any third party except when required by law.
Netalith respects your right to remain anonymous whenever possible and will always strive to protect your personal information.
What information do we collect?
Information you provide to us directly
When you create an account, purchase products, submit a contact form, or request support from Netalith, we may collect some basic personal information, such as:
- Full Name
- Email Address
- Phone Number
- Company Name (optional)
- Billing and Payment Information
- Project or Technical Information you voluntarily submit
This information is collected only when necessary to deliver our services, provide support, manage your purchases, or improve user experience.
You may review or update your personal information at any time by logging into your Netalith account.
Automatically collected data
When you browse Netalith, we may automatically collect technical and usage data, such as:
- IP Address
- Browser type and version
- Device information
- Access time, pages visited, and session duration
- Referring URLs
We may also use cookies to analyze website traffic, enhance performance, and improve your browsing experience.
These cookies may expire when you log out or close your browser.
How do we use your data?
Netalith only uses collected data for lawful purposes, including:
- Operating and delivering the services you request
- Verifying your identity
- Handling payments and invoices
- Providing customer support
- Improving website performance, templates, or software tools
- Sending important updates or security notifications
- Detecting and preventing fraudulent or unauthorized use
We do not use your information for purposes beyond what was originally stated without your consent.
How do we protect your information?
Netalith is committed to privacy, security, and compliance.
We apply strong security measures to protect your data from:
- Unauthorized access
- Unauthorized modification
- Data loss
- Disclosure of personal information
Your information is stored in secure systems using encryption, access controls, and industry-standard security practices.
How long do we retain your data?
We keep your personal information only for as long as necessary to:
- Provide the services you are actively using
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Inactive account data may be automatically deleted after 30 days from your last interaction unless legal requirements mandate otherwise.
Once deleted, the process is irreversible.
How can you request data deletion?
You may request data deletion at any time.
Simply contact us through:
- The Contact Us page
- Email: [email protected]
- Support ticket (if you are a registered user)
Upon receiving your request, the Netalith team will permanently delete your data as soon as possible.
Changes and updates
Netalith may update this Privacy Policy periodically to reflect:
- New features or services
- Legal or regulatory requirements
- Security improvements
Whenever we make significant changes, we will publish a notice on this page.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to reach out through any of the following methods:
- Email: [email protected]
- Business Hours: 8:00 AM – 12:00 AM (UTC +7)
- Support Form: Use the contact form available on our website
We’re always here to assist you.